Frequently Asked Questions
Your products are made of paper, can I wear them if it's raining?
Yes! Each piece is thoroughly coated with a sealant to make it durable and water-resistant. That being said, they are made of paper and are not water proof. While a rainy day shouldn't stop you from showing off your super cute accessories, these items should not be submerged in water.
I live outside of the US, will you ship to me?
Unfortunately, shipping is only available in the United States of America at this time
I love your work, do you do custom pieces?
I am happy to design something custom for you! Please fill out the contact form on the site or message me on instagram (@squirrel.berry) to discuss your order. Pricing for custom pieces is on a case by case basis and will still be subject to tax and shipping costs if applicable.
Do you accept returns?
At this time all sales are final; No refunds, returns or exchanges will be accepted. Â
Damages and issuesÂ
If an item arrives defective, damaged, or if you receive the wrong item, please email squirrelberrydesigns@gmail.com so I can evaluate the issue and make it right.Â